Acceptance of Terms
By accessing and using The Mentoring Hub website and services, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.
These terms apply to all visitors, users, mentors, and mentees who access or use our platform.
Description of Services
The Mentoring Hub provides a platform connecting mentors and mentees in the technology and STEM fields. Our services include:
Core Mentoring Services
- Unblocking You – A two-tiered mentoring programme offering 30-minute free triage consultation calls and optional deep-dive sessions for personalised career development support
- Mentoring Rings – Peer-to-peer mentoring groups of 4-8 members, guided by expert mentors for collaborative learning
Specialist Programmes
- New Speaker Academy – A 6-part mentor-led programme including bootcamp workshops, lightning talk competitions, and co-speaking opportunities to help aspiring speakers develop their skills
- Mentoring for Aspiring MVPs – Structured guidance and mentorship for those working towards Microsoft MVP recognition, including 1:1 mentoring and mentoring rings
- Community Supporting Community – Support for community-led conferences, local events, meetups, and user groups, with a focus on diversity and inclusion initiatives
Resources and Directory
- Knowledge Vault – A curated library of educational resources organised by topic, with the ability for users to submit resources for review
- Global Mentorship Directory – A directory of mentorship programmes worldwide, searchable by experience level and technology area, with user programme submissions
- News and Updates – Articles and announcements about The Mentoring Hub and the wider tech community
Registration and Booking
- Mentor application and onboarding system
- Mentee interest registration
- Session booking and calendar management
- Automated booking reminders and notifications
Authentication and Access
The Mentoring Hub uses third-party identity providers for authentication. You can sign in using either Microsoft Entra ID (Microsoft account) or GitHub. When you sign in to our platform, you are authenticating through these external identity services rather than creating a separate account with us.
By using our platform, you acknowledge that:
- Authentication is provided via Microsoft Entra ID or GitHub using your existing account with those services
- Credential security and password management are governed by the terms and policies of your chosen identity provider (Microsoft or GitHub)
- You are responsible for maintaining the security of your Microsoft or GitHub account
- You must notify both your identity provider and The Mentoring Hub if you suspect unauthorised access
- You accept responsibility for all activities that occur under your authenticated session
We reserve the right to revoke platform access for users who violate these terms, though this does not affect your Microsoft or GitHub account itself.
User Conduct
When using The Mentoring Hub, you agree not to:
- Harass, abuse, or discriminate against other users
- Share false, misleading, or defamatory information
- Use the platform for commercial solicitation without permission
- Attempt to gain unauthorised access to our systems
- Upload malicious code or interfere with platform functionality
- Violate any applicable laws or regulations
We are committed to maintaining a safe and inclusive environment for all users.
Mentorship Relationships
The Mentoring Hub facilitates connections between mentors and mentees but does not guarantee specific outcomes from these relationships. Users acknowledge that:
- Mentorship relationships are voluntary and can be ended by either party
- Advice provided by mentors represents their personal opinions and experiences
- The Mentoring Hub is not responsible for the quality of mentorship provided
- Users should exercise their own judgement when following advice
- Participation in specialist programmes (New Speaker Academy, MVP Mentoring, etc.) does not guarantee any specific outcomes, certifications, or recognition
- Mentoring rings are peer-supported groups and the views expressed by participants are their own
Booking and Scheduling
When booking sessions through The Mentoring Hub, you agree to the following:
- Attendance: You will attend booked sessions on time. Repeated no-shows may result in restricted booking privileges
- Cancellations: If you need to cancel, please do so as early as possible to allow mentors to reallocate their time
- Reminders: We send automated email reminders for upcoming bookings. It remains your responsibility to attend scheduled sessions
- Session content: Sessions are confidential between mentor and mentee unless otherwise agreed. Neither party should share session content publicly without consent
User-Submitted Content
The Mentoring Hub allows users to submit content including resources for the Knowledge Vault, programmes for the Mentorship Directory, and mentor applications. By submitting content, you agree that:
- All information you provide is accurate and not misleading
- You have the right to share any content, links, or resources you submit and that doing so does not infringe any third-party rights
- Submitted content may be reviewed, edited, or rejected by our team at our discretion
- We may remove or modify content that violates these terms or our community guidelines
- Resource submissions should properly credit original authors and sources where applicable
Intellectual Property
All content on The Mentoring Hub, including text, graphics, logos, and software, is the property of The Mentoring Hub or its content providers and is protected by intellectual property laws.
Users retain ownership of content they submit but grant The Mentoring Hub a non-exclusive, worldwide, royalty-free licence to use, display, reproduce, and distribute such content in connection with our services and promotional activities.
Links to external resources in the Knowledge Vault and Mentorship Directory remain the property of their respective owners. The Mentoring Hub is not responsible for the content, accuracy, or availability of external websites.
Email Communications
By using The Mentoring Hub, you consent to receive service-related email communications, including:
- Booking confirmations and automated reminders
- Updates on your mentor application or mentee interest registration status
- Notifications about programmes you have registered for
- Important updates about The Mentoring Hub services
These transactional emails are necessary for the operation of our services. For information about marketing communications and your choices, please see our Privacy Policy.
Privacy
Your use of The Mentoring Hub is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information, including how we handle data from mentor applications, mentee registrations, and booking records.
Disclaimer of Warranties
The Mentoring Hub is provided "as is" without warranties of any kind, either express or implied. We do not warrant that:
- The service will be uninterrupted or error-free
- Any defects will be corrected
- The service is free of viruses or harmful components
Limitation of Liability
To the fullest extent permitted by law, The Mentoring Hub shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our services.
Changes to Terms
We reserve the right to modify these Terms of Use at any time. We will notify users of significant changes by posting a notice on our website. Your continued use of the platform after changes are posted constitutes acceptance of the modified terms.
Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
Contact Us
If you have any questions about these Terms of Use, please contact us at: